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Terms & Conditions – Customer Consent

By enrolling in the Kooheji Jewellery Loyalty Program, you agree to the following:

Eligibility

Membership is available to individuals aged 18 years and above. By enrolling, you confirm that the information provided is accurate and complete.

Points Structure

• • Members earn 1 loyalty point for every SAR 1,000 spent on eligible purchases.
  • Each point may be redeemed in accordance with the Program rules (currently valued at SAR 10 per point).
  • Points have no cash value, are non-transferable, and cannot be exchanged for money.

Redemption & Expiry

• • Points may be redeemed subject to minimum thresholds and product eligibility.
  • Points are valid for 12 months from the date of earning unless otherwise stated.
  • Expired points cannot be reinstated except in cases of system error.

Exclusions

Points are not earned on taxes (VAT), gift cards, service charges, discounted items above the permitted threshold, or other excluded categories as defined in the full Program Terms.

Changes to the Program

Kooheji Jewellery reserves the right to amend point values, redemption thresholds, benefits, or Program rules with reasonable notice in accordance with applicable laws.

Fraud & Misuse

Accounts may be suspended or terminated in cases of suspected fraud, misuse, or breach of Program Terms. Points may be forfeited if violations are confirmed.

Data Privacy & Communication

By enrolling, you consent to the collection and processing of your personal data for the purpose of administering the Loyalty Program, in accordance with applicable data protection laws.

You may opt out of marketing communications at any time.

Governing Terms

This is a summary for consent purposes. Full Loyalty Program Terms & Conditions are available at:

www.koohejijewellery.com/loyalty (or in-store upon request).

In case of conflict, the full published Terms & Conditions shall prevail.