Owning a piece from our collection means you have lifelong access to our artisans’ expertise. Whether it’s for cleaning, repairs, or adjustments, our dedicated team is on hand to carefully evaluate and recommend the necessary services to ensure your jewelry remains timeless.
Kooheji Jewellery stands as a beacon of innovation and excellence, offering unique, contemporary collections that resonate with both local and global trends. Our commitment to quality, attention to detail, and competitive pricing, alongside unparalleled customer service, distinguishes us in the hearts of our valued customers.
Where is Kooheji Jewellery crafted ?
Our jewelry is manufactured in the best European factories and in high-quality East Asia
Are the pieces exclusively designed for Kooheji Jewellery?
Absolutely, each piece is a signature design, conceived with passion and precision by our illustrious team.
Who designs Kooheji Jewellery?
Our designs are the work of an elite cadre of international designers, each selected for their exceptional talent and alignment with our brand’s standards of excellence.
From where are your diamonds sourced?
Our diamonds are ethically sourced from renowned mines across the globe, including South Africa and Russia, and are expertly cut in Belgium among other distinguished locations.
Can jewelry be reimagined or altered?
Our service includes the bespoke reimagining of our pieces, tailored to the unique possibilities each piece presents.
When are new designs introduced?
We unveil new collections biannually, continually offering fresh and innovative designs to delight our clientele.
What techniques are employed in diamond and stone cutting?
We employ the most advanced technology, ensuring each gem is cut to maximize its brilliance and beauty.
Are all prices fixed on the site?
Indeed, the prices listed on our site are steadfast, with any variations in taxes at the point of receipt reflecting the VAT policies of individual countries.
Why are diamond specifics not listed online?
Details of our diamonds’ exquisite qualities are provided within the purchase documentation, ensuring you receive all necessary information upon acquisition.
Is there a difference between online and in-store selections?
Our online boutique offers exclusive designs, distinct from those available in our physical stores, each crafted to embody the special character of our brand.
What is your policy on warranties, exchanges, and returns?
Our terms and conditions clearly outline our comprehensive policies, ensuring your utmost satisfaction and confidence in every purchase.
How can I stay informed about the latest from Kooheji Jewellerly?
We invite our clients to share their preferred contact methods with us, ensuring they are the first to know of our latest creations and offerings.
MAKE IT SPECIAL
Complementary Kooheji's Jewellery signature gift wrapping for a special gift.
FREE DELIVERY
Complementary delivery for all orders placed from Saudi Arabia and Bahrain.
FREE & EASY EXCHANGE
Enjoy a fast and easy exchange process on all your orders.
Explore the radiance of our collections at Kooheji Jewellery, a tribute to the luminous beauty of diamonds that encapsulates the essence of grace and the enduring strength of connections. Our pieces are a celebration of the timeless elegance that bonds generations, crafted with the utmost care to honor the beauty that lies in the depth of our relationships.
By enrolling in the Kooheji Jewellery Loyalty Program, you agree to the following:
Eligibility
Membership is available to individuals aged 18 years and above. By enrolling, you confirm that the information provided is accurate and complete.
Points Structure
Members earn 1 loyalty point for every SAR 1,000 spent on eligible purchases.
Each point may be redeemed in accordance with the Program rules (currently valued at SAR 10 per point).
Points have no cash value, are non-transferable, and cannot be exchanged for money.
Redemption & Expiry
Points may be redeemed subject to minimum thresholds and product eligibility.
Points are valid for 12 months from the date of earning unless otherwise stated.
Expired points cannot be reinstated except in cases of system error.
Exclusions
Points are not earned on taxes (VAT), gift cards, service charges, discounted items above the permitted threshold, or other excluded categories as defined in the full Program Terms.
Changes to the Program
Kooheji Jewellery reserves the right to amend point values, redemption thresholds, benefits, or Program rules with reasonable notice in accordance with applicable laws.
Fraud & Misuse
Accounts may be suspended or terminated in cases of suspected fraud, misuse, or breach of Program Terms. Points may be forfeited if violations are confirmed.
Data Privacy & Communication
By enrolling, you consent to the collection and processing of your personal data for the purpose of administering the Loyalty Program, in accordance with applicable data protection laws.
You may opt out of marketing communications at any time.
Governing Terms
This is a summary for consent purposes. Full Loyalty Program Terms & Conditions are available at:
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