Each piece from Kooheji Jewellery is designed to last for generations. Discover how to care for your cherished items to ensure their enduring beauty and brilliance for many years ahead.
How to Care For Your Pieces
Diamond And Gemstone
It is advisable to refrain from subjecting diamond, gemstone, and pearl jewelry to fluctuating temperatures, cosmetics, and ultrasonic cleaning.
Fine Watches
Cleaning: To maintain metal bracelets and water-resistant cases, gently clean with a soft brush and soapy water, then dry with a soft cloth. In the event of exposure to salt water, promptly rinse the watch in fresh water.
Water resistance: Please note that water resistance levels may vary by design. It is advisable to have the water resistance of your watch tested if it has been subjected to a significant impact.
Crown: For specific models, following any adjustments or winding, ensure the crown is securely in its normal position, tightened against the case, to safeguard the watch from water damage.
Strap: When dealing with leather, alligator, or satin-finished straps, it’s best to avoid contact with water, prolonged exposure to sunlight, and substances that are greasy or oily.
Gold Jewellery
To preserve the shine of your gold and platinum jewelry, it’s best to avoid exposure to household cleaning products and bleach. We recommend storing your jewelry in a soft cloth or protective case for safekeeping.
Request A Service
Crafted to meet your needs, our personalized in-store appointments are designed to enhance your experience. Our dedicated team is here to assist you.
By enrolling in the Kooheji Jewellery Loyalty Program, you agree to the following:
Eligibility
Membership is available to individuals aged 18 years and above. By enrolling, you confirm that the information provided is accurate and complete.
Points Structure
Members earn 1 loyalty point for every SAR 1,000 spent on eligible purchases.
Each point may be redeemed in accordance with the Program rules (currently valued at SAR 10 per point).
Points have no cash value, are non-transferable, and cannot be exchanged for money.
Redemption & Expiry
Points may be redeemed subject to minimum thresholds and product eligibility.
Points are valid for 12 months from the date of earning unless otherwise stated.
Expired points cannot be reinstated except in cases of system error.
Exclusions
Points are not earned on taxes (VAT), gift cards, service charges, discounted items above the permitted threshold, or other excluded categories as defined in the full Program Terms.
Changes to the Program
Kooheji Jewellery reserves the right to amend point values, redemption thresholds, benefits, or Program rules with reasonable notice in accordance with applicable laws.
Fraud & Misuse
Accounts may be suspended or terminated in cases of suspected fraud, misuse, or breach of Program Terms. Points may be forfeited if violations are confirmed.
Data Privacy & Communication
By enrolling, you consent to the collection and processing of your personal data for the purpose of administering the Loyalty Program, in accordance with applicable data protection laws.
You may opt out of marketing communications at any time.
Governing Terms
This is a summary for consent purposes. Full Loyalty Program Terms & Conditions are available at:
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